Terms & Conditions
These Terms and Conditions govern the use of the Upside Rewards Club (“URC”) website and membership platform. By purchasing a membership or accessing the member dashboard, you agree to be bound by these Terms.
1. Introduction
Upside Rewards Club is a membership-based promotional rewards platform that provides access to member promotions, games and reward opportunities.
Participation in promotional games is optional and provided for entertainment and promotional engagement purposes only.
• access to promotional games
• complimentary spins
• reward opportunities
2. Eligibility
To become a member of URC, you must be at least 18 years of age, have the legal capacity to enter into binding agreements and provide accurate account information.
URC reserves the right to verify age and identity where required.
3. Membership Access
Membership provides access to the Upside Rewards Club member dashboard for the duration of the selected access period.
• access to promotional games
• complimentary spins
• reward opportunities
Membership does not guarantee rewards, prizes or winnings.
4. Promotional Games
URC may provide promotional games such as spinning wheels, bonus games or other reward-based activities.
All promotional games operate on random outcomes. Members acknowledge that rewards are not guaranteed, many outcomes may result in no reward, and results cannot be predicted or influenced.
URC may modify, suspend or discontinue promotional games at any time.
5. Reward Balance
Members may earn rewards through participation in promotional games.
Rewards may be credited to a Reward Balance within the member dashboard. The Reward Balance represents promotional rewards earned through member participation.
URC reserves the right to review and verify all reward activity prior to approving redemption requests.
6. Redemption of Rewards
Members may request redemption once the minimum redemption threshold has been reached.
• minimum redemption amount: $50 AUD unless otherwise stated
• redemption processing time: up to 5 business days
URC may request identity verification before processing redemption requests.
URC reserves the right to decline redemption where fraudulent or abusive behaviour is suspected.
7. Spin Packs and Additional Purchases
Members may purchase additional spin packs or bonus game entries.
These purchases provide additional opportunities to participate in promotional games but do not guarantee rewards.
All purchases are final and non-refundable except where required by Australian Consumer Law.
8. Fair Use and Account Integrity
URC reserves the right to suspend or terminate accounts engaging in behaviour that undermines the integrity of the platform.
• automated gameplay
• multiple account creation
• exploitation of system errors
• fraudulent activity
Accounts in breach may have rewards removed and access revoked.
9. Promotional Adjustments
URC may modify promotional structures including reward values, game mechanics, promotional availability and redemption thresholds.
These adjustments may occur to maintain the fairness and sustainability of the platform.
10. Limitation of Liability
URC makes no guarantee that the website or promotional games will be available at all times.
URC shall not be liable for technical interruptions, connectivity failures, platform downtime or delays in redemption processing to the extent permitted by law.
11. Responsible Participation
URC encourages responsible participation. Members should only spend amounts they are comfortable with. Promotional games are designed for entertainment purposes and should never be treated as a financial strategy or source of income. If you feel your participation is becoming problematic, please contact us at support@upsiderewardsclub.com.au.
12. Platform Nature
URC operates as a membership rewards platform. It is not a casino or gambling service.
Membership provides access to promotional features and community engagement opportunities.
13. Changes to Terms
URC may update these Terms periodically. Members will be notified of significant changes where appropriate.
Continued use of the platform constitutes acceptance of updated Terms.
14. Governing Law
These Terms and Conditions are governed by the laws of New South Wales, Australia.
Any disputes arising in connection with these Terms will be subject to the exclusive jurisdiction of the courts of New South Wales.